At Graphite security we are committed to make a real and measurable difference to your business by actively been involved in management tools in the fight against shrinkage.
Daily Hazard Counts
Although historically a management tool, we at Graphite Security understand the importance of monitoring high risk lines to asses the losses on a weekly basis in order to achieve a minimal loss at stocktake. It also serves to highlight risk areas/potential weaknesses in procedures and an important investigative aid.
Our guards will perform a daily check of all items in the various departments. Ensuring the items were paid for/transferred and accounted for and keeping with the cancellation of all items for own use in the store.
Our guards will perform a daily floor sweep of your business concentrating on high risk areas and dead zones. Recording the findings give us an indication of where trouble spots are and lines which are targeted by petty thieves and pilferage.
We place a large amount of pressure on our guards to ensure that the sites are protected. In keeping with this we do monitor the frequency of our arrests. If arrests are not affected for long periods of time, the teams are addressed.
Graphite Security have effected 257 arrests and made 354 preventions since April 2018.
In every industry communication is key. Transparency in the communication is also an important tool we use to ensure a high level of service is achieved. In so doing a weekly report detailing our findings is sent to the client on the results of the hazard counts, sweeps, checks, arrests and incidents.
Over and above the weekly feedback, a Monthly report is compiled and sent every month. This will include the arrests, incidents, preventions, Damages from store and departments, expired stock, known losses, Store usage, returns, stock over/under rung, stock not rung, any risk assessment done, alarm test results, CCTV check and any recommendations.
The Monthly reports will form part of the monthly meetings which are held with the client. It is a valuable tool to asses the controllable losses and risks in the clients business as well as to identify any red flags which may need to be investigated.
The Monthly reports will also assist in identifying any possible weaknesses the client has in his business which would need to be rectified. Alarm, Camera coverage and effectiveness of system, tag scanners, lighting and any other potential risk to the business.
Supermarket & Retailer
South Africas total shrinkage was reported as R5.1 billion ($0.732 billion). As a percentage of sales, it was 1.62% in 2010.
Sources of retail shrinkage in South Africa were given as shoplifting (36.2%), employee theft (37%), suppliers/vendors (8.5%) and internal error (18.5%).
37% of theft from the stores is losses on the floor and 62% is internal.